In the case a parent/guardian decides to cancel a scheduled birthday party, please send an email to firstname.lastname@example.org. Our refund guidelines are below:
48hrs or more prior to party: Full refund, minus $50 non-refundable deposit.
47hrs and up to 24hrs prior to party: 50% refund, minus $50 non-refundable deposit.
Less than 24hrs prior to party: No refunds.
Parent/guardian can call to cancel party as well.
Please call 210-951-9357 to cancel or reschedule.